深圳市视觉光电有限公司
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售后服务

1.Validity Date of all Quotations: The quotation and terms will be expired in 30 days and subject to our final confirmation, no taxes included in the quote.And the quotation will be replied with 30 minutes, If customers asked price from Salesman and don't get any response from salesman within 30 minutes, please feel free call to the boss(008613113027865) to ask the solutions.

2.Trade Term: FOB Shenzhen,EXW,CIF
 
3.Payment term: 30% T/T in advance and balance before delivery.
 
4.Delivery time: 10-15 working days after 30% advance payment(Expect for the special request order).
 
5.Quality warranty: Two years quality warranty and lifetime technology support and maintenance from the second year. If you improperly operate or something wrong with our products, we are responsible for the maintaining and repairs instruction or guide free of charge.
 
6.Free training: You can send your engineers who have knowledge of electronics and information to our factory and we provide free technical training, which contains training operation and maintenance of the LED display at our factory. We also offer the instruction manual, software, test report, drawing steel structure and so on.
 
7.Installation: We offer you the engineer to install the LED display, you have to offer him the two-way air tickets and accommodation as well as visa. The engineer’s salary is $80/day;or we offer you the training on the LED display installation and repairing for free after you live in our company, or we can guide you to install the screen by remote control.

8.Service after sales: If you have any questions about our product, you can inform us by mail or call, and we will reply you in 24 hours when we get you E-mail or call, and offer you a good solution for your problem.